Platform Guide

Best E-commerce Platform for Subscriptions

Building a subscription business? Here's how the top platforms compare for recurring billing, customer portals, and retention tools.

What to Look For

Recurring Billing
Automatic charges on schedule
Customer Portal
Self-service management
Dunning Management
Failed payment recovery
Analytics
MRR, churn, retention

Quick Comparison

FeatureTrue ProperShopify + RechargeWooCommerce + WooSubsBigCommerce
Subscription CostIncluded$99-499/mo + fees$199/yearIncluded (limited)
Platform Fee$0-79/mo$29-299/mo$0 + hosting/mo$29-299/mo
Recurring Billing
Pause/SkipPartial
Product SwapsPartialPartial
Customer PortalPartialPartial
DunningPartial

Detailed Breakdown

True Proper

All-in-one platform with native subscriptions

Subscription Cost
Included
Platform Fee
$0-79/mo
Transaction Fee
2-5%
recurring
pause Skip
swap
prepaid
portal
dunning
analytics
Pros
  • Subscriptions built-in on all plans
  • No extra app fees
  • Unified customer data
  • No sync issues
Cons
  • Newer platform
  • Smaller app ecosystem
Best for: Brands wanting subscriptions without app fees

Shopify + Recharge

Market leader + most popular subscription app

Subscription Cost
$99-499/mo + fees
Platform Fee
$29-299/mo
Transaction Fee
2.9% + app fees
recurring
pause Skip
swap
prepaid
portal
dunning
analytics
Pros
  • Most feature-rich
  • Large ecosystem
  • Proven at scale
Cons
  • Expensive ($99-499/mo for app)
  • Per-transaction fees
  • Separate admin dashboards
Best for: Established brands needing advanced features

WooCommerce + WooSubs

Self-hosted with subscription plugin

Subscription Cost
$199/year
Platform Fee
$0 + hosting/mo
Transaction Fee
Payment processor only
recurring
pause Skip
Partialswap
prepaid
Partialportal
Partialdunning
Partialanalytics
Pros
  • One-time plugin cost
  • Full control
  • No transaction fees
Cons
  • Technical setup required
  • Hosting costs
  • Maintenance burden
  • Limited features vs SaaS
Best for: Technical founders wanting full control

BigCommerce

Enterprise platform with native subscriptions

Subscription Cost
Included (limited)
Platform Fee
$29-299/mo
Transaction Fee
0%
recurring
Partialpause Skip
Partialswap
prepaid
Partialportal
dunning
analytics
Pros
  • No transaction fees
  • Good for large catalogs
  • B2B features
Cons
  • Revenue caps force upgrades
  • Subscription features are basic
  • Steeper learning curve
Best for: High-volume stores wanting no transaction fees

Our Recommendation

For most subscription businesses, True Proper offers the best value. You get full subscription functionality—recurring billing, customer portals, pause/skip, dunning—without paying $99-499/month for a separate app.

If you're an established brand doing $1M+ in subscription revenue and need advanced features like predictive churn or complex bundling, Shopify + Recharge might justify the cost.

Try True Proper Free

Frequently Asked Questions

What features should I look for in a subscription platform?

Essential: recurring billing, pause/skip options, customer portal, failed payment recovery (dunning). Nice to have: product swaps, prepaid subscriptions, gifting, advanced analytics. The best platform has these built-in, not as paid add-ons.

How much should I pay for subscription features?

Ideally, $0 extra. Platforms like True Proper include subscriptions in the base price. On Shopify, expect to pay $99-499/month for apps like Recharge, plus per-transaction fees. This can add up to thousands per year.

Can I migrate existing subscriptions to a new platform?

Yes, but it requires planning. Export subscriber data, recreate products, and coordinate the switch with billing cycles. Most platforms support bulk import. The main challenge is re-capturing payment methods.

What subscription metrics should I track?

Key metrics: MRR (monthly recurring revenue), churn rate, LTV (customer lifetime value), retention by cohort, and average order value. Make sure your platform provides these analytics built-in.

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